The limited liability company under the name “GO LAB ACADEMY MONOPROSOPI IKE” (hereinafter referred to as the “Company”), has created the website www.golabacademy.gr in order to offer information and services to users about products and services it provides, its broader activity, partnerships, etc.
The company as the owner of the relevant website www.golabacademy.gr offers its content under the following terms of use (hereinafter Terms of Use), which visitors/users are invited to read carefully and proceed to visit/use its pages and/or services only if they accept them in full. The use of the website www.nb.org implies the automatic acceptance of the present Terms and Conditions, as they are in force from time to time.
A. Content of the Website – Responsibility of the Provider
1.The name, the distinctive title, the trademark, the brand, the images, the graphics, the distinctive features, as well as all the content, information, electronic files, services and everything else contained in the website www.golabacademy.gr belong exclusively to the company and are protected intellectual property of the company. Trademarks, names, or other intellectual and industrial property rights of third parties displayed on the www.golabacademy.gr website are also protected in accordance with the applicable legislation.
2. The visitor/user is expressly prohibited from exploiting, copying, reproducing, disseminating, republishing, making available or transmitting or using in any way the content and services of this website, beyond the uses expressly defined in this website, without the prior written permission of the company. Exceptionally, individual copying and printing of web pages and their content is permitted, provided that they are not altered in any way, and only if they are intended for personal informational use by the visitor/user of the website.
3.The content included in this website contains valid, up-to-date and correct information. The company makes every effort to ensure that the information and, in general, the content available through the website www.golabacademy.gr is accurate and clear. In any case, the company does not bear any responsibility towards the visitor/user of the website www.golabacademy.gr for any damage that may be caused to him/her due to non-updating of the information provided through it.
4. The website may refer via “links”, hyperlinks, etc. to other websites, whose providers are fully responsible for the security, legality and validity of the content of their own websites. Users should take note of the terms of use of these websites and, if they agree with them, accept them. In any case, the company bears no responsibility towards users for their use of third party websites simply by viewing them through the website www.goladacademy.gr .
5.The company is not responsible for any type of damage suffered by any user/visitor of the website www.nb.org.ή and third parties for any reason related to the operation or not and/or the use of the website and/or the inability to provide services and/or information available from it and/or services and/or information available through it.
B. Obligations of Visitors/Users
1.The visitors/users of this website must comply with the applicable rules and provisions of Greek, European and International Law and make lawful and appropriate use of the website www.golabacademy.gr by adhering to these Terms of Use. The user/visitor is obliged to refrain from any illegal, contrary to business ethics, unfair and abusive use of the content and services of this website.
In particular, but not limited to, any act that is contrary to the law or may harm the company and/or third parties is expressly prohibited, including but not limited to:
-interfering with the website www.golabacademy.gr in order to mislead any third party as to the origin of its content with the ultimate aim of damaging the image and reputation of the company or endangering the security of transactions or preventing free access to this website,
-distortion of the information contained in the products and/or services as well as the publication of unsubstantiated and duly proven information, etc., which are intended to mislead the consumer, to directly or indirectly influence the consumer’s behaviour and to damage the company and its products and/or services,
the installation and/or promotion, in any way, of any kind of unsolicited or unauthorized advertising or unsolicited e-mails (spam), chain letters, pyramid schemes or any other form of content promotion as well as the installation of advertising messages without the written approval of the company
-the installation of code, program files that can in any way cause malfunctions on the website www.golabacademy.gr or that may prevent its use by third parties.
-causing, through the use of the website, damage to any third party in any way,
2. Any damage caused to this website and to the company or to the network in general, by illegal, bad and in violation of these Terms of Use use use of the website www.golabacademy.gr and its pages and / or services by a visitor / user, is the sole responsibility of the latter, and the company reserves the right to exercise all its legal rights to defend and safeguard its interests and the offender is obliged to compensate any damage to the company.
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C. Provision and Availability of Content
1.The company makes every effort to maintain and make available the website www.golabacademy.gr.However, it cannot guarantee that the website, as well as any information and / or service included in it will be provided without interruption and / or errors. In addition, the company reserves the right to modify and/or temporarily or permanently interrupt all or part of its website with and/or without notice to users, as its availability may also depend on factors outside its sphere of responsibility. In any case, the company does not bear any responsibility in the event that a user cannot connect to the www.golabacademy.gr website.
2. The company makes every effort to protect the website www.golabacademy.gr from malware. However, the company does not guarantee that its website and the servers through which the contents and services of the website are provided to visitors/users are free of viruses or other harmful components. Therefore, each user should ensure that his/her own means of accessing the www.golabacademy.gr website are protected by his/her own means (e.g. use of antivirus software, etc.) before any use of the www.golabacademy.gr website.
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D. Personal Data
1.The company may keep on file and process any personal data of visitors to the website www.golabacademy.gr, which will come to its knowledge on the basis of any requests and / or transactions in order to support, promote and execute the transactional relationship. In addition, the recipients of this data may be third parties, natural or legal persons, for the promotional promotion of the company’s products and / or services. Each user/visitor of the website www.golabacademy.gr reserves the right to inform or object to the further processing of his/her data, under the terms of Article 13 of Law 2472/1997 as in force.
2.The company bears no responsibility towards the user/visitor of the website www.golabacademy.gr in case of use of personal data that the user has declared to a third natural or legal person through a hyperlink to the website of this third person through the website www.golabacademy.gr.
Ε. Links to other websites
The company bears no responsibility, nor is it able to influence the content of websites to which links on its website refer. Problems and / or damages that may arise from the use of websites to which links of this website refer to are the sole responsibility of the owners of the former.
F. User Account (WebAccount)
1.Through the website www.golabacademy.gr, users can create their own account in order to receive newsletters and personalized information and to be informed about all new services, new products and offers provided by the company. To create a personal account, it is necessary for users to register by filling in the online registration form. Each user is solely responsible for the data he/she declares, which must be true and accurate. In the event that the company finds that the true data have not been declared, it may cancel the registration of the specific user at a later date.
2. Among the data that each user must provide when creating his/her personal account are his/her full name, e-mail address and telephone number. The e-mail address must be true and complete, personal to each user and under his/her full control. It is possible that the e-mail address may be processed by the company to ensure its correct reproduction.
3.Any natural person who has reached the age of 18 and has full legal capacity may create a personal account.
4.When creating a personal account, each user records the password he/she wishes to use. By using the e-mail address and the password it is possible to use the personal account. These data are personal for each visitor / user and must not be disclosed to any third party. Each user is solely responsible for all actions carried out using the email address and password that he/she has chosen and is obliged to immediately notify the company of any unauthorized use. In any case, the company is not liable to the user for any damage caused by the user.
The company is committed to safeguarding personal data based on these Terms of Use and the applicable legislation.
Each registered user can request the deletion and destruction of his/her personal data by sending a request to the company at golabacademyassistanceinfo@gmail.com
G. PURCHASE OF PRODUCTS
On the shelves of our online store you can find educational products and services.
To make your search easier, we have divided our products into categories.
Our goal is to get you to the final product in 3 clicks. In case you are looking for something specific, use the search, which will lead you to your choice.
The company makes every effort to provide high quality services. However, cases of errors in prices and secondary papers / products cannot be excluded and it cannot be guaranteed that there will be no interruptions in the operation of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order, to contact the company at 6907900032 or via the email form on the website.
We also recommend that before making purchases from our online store you visit the terms of use, where you will find useful information about the process and how to purchase products.
After placing your order you will receive an automated e-mail which will indicate the details of your order. After the processing of the order by the company’s e-shopping department, you will receive the second confirmation e-mail with the products that will be sent to you. From this point the contract between us is concluded.
In case your order is pending, you will be sent a corresponding e-mail and/or sms. Alternatively, we will contact you at the phone numbers you have given us during registration or order entry on our site.
There is no way to deactivate these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and that you keep them throughout the duration of our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay. Your products shall be delivered to you as soon as possible and in any case within a period not exceeding thirty days from the conclusion of the contract.
Product prices
The prices listed in the relevant catalogues next to each product include VAT where applicable under tax legislation.
These prices refer to the quantities that are available, while the company reserves the right to modify the description and prices of its products without prior notification, but is committed to fulfilling your order to send the products you ordered with the characteristics and prices posted on its website at the time of the order.
Payment methods
⦁ By Credit/Debit Card:
Each purchase from the website of www.golabacademy.gr is made at the buyer’s option with the possibility of payment via credit, debit and prepaid cards of Visa,Mastercard,Maestro,Diners,Discover
Transactions are carried out electronically and securely, in real
time, between the Buyer and the owner of the card and the Bank, which processes the transaction on behalf of the company.
In this process, the company has no involvement and the sensitive details of your credit/debit card are not stored in its system.
In case the buyer who makes the transaction is not the same person as the owner of the Credit Card, the company bears no responsibility and has no obligation to refund.
⦁ With Paypal
: PayPal allows you to pay directly and automatically encrypts confidential data with the best technologies on the market.
⦁ Cash on delivery:
You can pay the courier server upon delivery of the products to your location.
⦁ By deposit to a Bank account:
If you choose bank deposit, please contact us to bind the products you ordered.
Phone:6977421398, e-mail: golabacademyassistanceinfo@gmail.com
Piraeus Bank
No. Account: 5267101172648
IBAN: GR78 0172 2670 0052 6710 1172 648
Bic/Swift Code: PIRBGRAA
Beneficiary.
Beneficiary: GOLABACADEMY* In the Bank Deposit Form you will write the name or the number of the order and you must send us the copy
** In cases where the deposit is not made within two days from the day the order is placed, then the order is automatically cancelled by the system.
*** The cost of the bank commission is borne by the Customer.
ORDER CANCELLATION
Before the order is completed, during the online ordering process you can go back and remove the quantities of products from your cart by clicking on the <remove> button. If the online order has been completed but the product has not yet been shipped you can call 6977421398 and one of our associates will take care of cancelling your order.
H. ORDER/DELIVERY OF PRODUCTS/RETURN POLICY/DEFECTIVE PRODUCT
Shipping Products
The products are sent door-to-door by courier and delivered safely to the address you specify within two or three working days from the day of payment of the order. For orders outside of Greece the products are again shipped by courier within two to seven working days from order confirmation.
The company does not recognize the existence of any liability in case of delay in delivery due to extreme weather conditions, strikes and force majeure, in which case the above delivery deadline will be extended as long as the reason for the delay lasts.
The shipping charge is calculated and proposed in the order form. The products are always accompanied by the corresponding documents. The customer has the option to select the type of document he/she wishes (retail receipt or invoice) by filling in the corresponding field on the website.
Returns policy
Our goal is to ensure your complete satisfaction. If, for any reason, you are not satisfied with your order, you may exercise your right to return some or all of the products purchased within fourteen (14) days of receipt.
It is clarified that the returned products must not be used, damaged, altered or have damaged packaging and must be present exactly as they were when you received them together with the retail receipt or invoice. You should still contact us by e-mail at golabacademyassistanceinfo@gmail.com in advance to be given return instructions.
If the product you want is not available (e.g. larger size), we will refund your money or the amount of the purchase of the specific product is credited to your account and can be used for any new order you wish.
In case of withdrawal, the consumer has 14 calendar days from the date of purchase to withdraw and return the product in its original condition, without stating the reasons.
It is clarified that the returned products must not be used, damaged, altered or have damaged packaging and must be present exactly as they were when you received them together with the retail receipt or invoice. You should still contact us by e-mail at golabacademyassistanceinfo@gmail.com in advance to be given return instructions.
For our part, we will refund the money paid for the purchase of the product including the original shipping costs, within 14 calendar days from the day on which you were informed of the withdrawal.
Defective product
In the unlikely event that you receive a defective or damaged product the company will make every effort to replace it with an identical or similar product at no additional cost to you. However, you must inform us by e-mail to golabacademyassistanceinfo@gmail.com so that we can send you instructions for returning the product and a return code. If the product ceases to be available, a replacement with an equivalent product can be made by arrangement or we can refund your money.
The company does not have a warranty policy. We are not responsible for any damage that may occur from normal wear and tear, misuse and destruction during the removal of labels.
For any product return, it is necessary to complete the relevant F.E.P. form (product return form), which is posted on our website.
I. General Conditions
1.These Terms of Use may be amended without prior notice, therefore visitors/users should regularly visit this website in order to be informed of any amendments to the Terms of Use of the website www.golabacademy.gr
2.In case the use of any service of the website www.golabacademy.gr is governed by more specific terms, these terms are considered as a set with these Terms of Use, and in any case in case of conflict, the more specific terms prevail.
3.The invalidity of any of the Terms of Use of this document does not invalidate the others.
4.The non-exercise by the company of its rights arising from these Terms of Use does not imply a waiver of these rights.
5.The company is not responsible for breach of these Terms due to force majeure.
6.The company reserves the right to modify or renew its terms and conditions of transactions. All transactions carried out through www.golabacademy.gr are governed by International and European law that regulates issues related to electronic commerce as well as by the Law on Consumer Protection (Law 2251/1994) that regulates issues related to distance sales. The Courts of Thessaloniki are exclusively competent for any dispute that may arise from the use of the website and from transactions carried out through it.
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